La Crosse Service Notice
Viewers in the WHLA region may experience some brief interruptions in service and potential reduction in reception during the weeks ahead. Though we’re doing this work to ensure viewers continue to have access to world class content for years to come, and to make room for FCC-planned future broadband access for your region, this maintenance may cause some temporary issues.
Work will commence between May 17 – May 25 on WPT facilities used to deliver Wisconsin Public Television and PBS content to the La Crosse region, including significant portions of southeast Minnesota and Northeast Iowa.
IF you receive your television content via cable or satellite, this service period will not be as noticeable, and you will not have to rescan to find WPT channels during or following this work.
IF you receive your television content via antenna (over-the-air), the service disruptions may be more noticeable, and in certain fringe reception areas, the signal may not be available during this work. When the work is complete, you WILL HAVE TO RESCAN YOUR TELEVISION TO REGAIN THE WPT SIGNAL. We will communicate again via local media, direct mail, web, social media and email when the work is complete and it’s time to rescan.
Tips for Accessing WPT’s Four Channels
Wisconsin Public Television’s four channels – WPT, The Wisconsin Channel, Create and PBS Kids 24/7 – are available over the air via antenna and to all cable and satellite providers. Some cable and satellite providers offer all four, while others currently only offer the WPT flagship channel.
If you are not getting all four, here are some possible solutions:
If you watch WPT over the air with an antenna, you also are able to watch The Wisconsin Channel and Create for free. All four will be grouped under the same channel number (xx–1, –2, –3 and -4 respectively). If you do not see all four channels, try to re-scan for channels using your TV’s menu.
Cable or Satellite
WPT offers all four channels to all cable and satellite providers, and some cable providers carry all four. If you are not able to find The Wisconsin Channel, Create, or PBS KIDS, ask your provider whether these channels are in your line-up. If not, ask them to consider adding all four WPT channels: WPT, The Wisconsin Channel, Create and PBS Kids. Please note that channel number assignments are determined by your provider. Wisconsin Public Television does not have the ability to assign the channel numbers chosen by your cable or satellite service.
If you are able to receive our signals with an antenna, but have a cable plan that does not offer all four channels, consider adding an A-B switch to your TV to allow you to switch easily between using cable and your antenna. Or, have one TV in your home not connected to cable or satellite service.
Please contact Audience Services at 800-422-9707 if you need further assistance.
|WPNE-TV||Green Bay||Channel 38|
|WLEF-TV||Park Falls||Channel 36|
|WHLA-TV||La Crosse||Channel 31|
|Sister Bay||Channel 15|
|River Falls||Channel 47|