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Captioning Assistant

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Location: Madison, WI
Deadline: For best consideration, please apply by 4/29/19. 

Under the supervision of the Captioning Coordinator, the Captioning Assistant is responsible for creating closed captions that meet or exceed FCC and WPT caption standards and best practices; creating journalism-worthy transcripts of WPT content; working with production staff to determine their captioning needs; and meeting all deadlines.


  1. Assist WPT Captioning Coordinator on all caption-related work. Act as primary point of contact for captioning work or any staff questions regarding WPT captioning when Caption Coordinator is out of the office.
  2. Proofread and correct existing transcripts that have inaccurate or incomplete text.
  3. Format transcripts into closed captions, following the DCMP’s Captioning Key, the WPT Caption Style Guide, and the AP Stylebook.
  4. Correct caption text to ensure that the closed caption text is a verbatim transcript of the actual audio, and format appropriately. Timestamp closed captions. Reposition captions to avoid covering on-screen text information, graphics, and people’s faces. Compose closed captions to describe any non-speech audio present within video. Work with producers to proof caption and make edits as needed.
  5. Convert existing captions into alternate file formats and/or timecode. For caption contact that is being repurposed, adjust the caption timing to match the timecode of the new version of content, check and correct spelling and timing errors, and export to requested caption file formats.
  6. Upload videos to online captioning services and download and proof completed caption files.
  7. Communicate with WPT staff about their caption requests, deadlines, and deliverables. Deliver all caption and transcript files to the requested locations in each of the file formats requested.
  8. Track and report hours spent on each caption project on a weekly basis. Utilize ScheduAll software to schedule captioning work and track production deadlines.
  9. Create prep material for live captioned events that includes spelling for all proper nouns such as people and place names, specialized terminology, and other uncommon words. Send prep material and rundown to live captioner so they enter challenging words into their stenotype dictionary ahead of time.
  10. Embrace WPT’s commitment to equity and access, effectively engage diverse perspectives and experiences in all workplace interactions and demonstrate respect for others in all workplace relationships.
  11. Comply with WPT’s Ethical Guidelines for Editorial staff found at
  12. Other duties as assigned by Engineering, Operations, and WPT Management.

Essential Job Functions

  • Review, edit, produce, and troubleshoot captioning for Wisconsin Public Television.
  • Mastery of the English language with the ability to provide effective translation of audio into text transcripts and closed captions.
  • Proofread and correct text to meet the standards for print journalism.
  • Learn and follow FCC rules and regulations for closed captions.
  • Work at computer for prolonged periods of time.
  • Listening, communication, writing, and collaboration skills to work effectively with colleagues across departments and partner organizations

Minimum Required Qualifications

  1. Associates Degree in Stenography or Court Reporting; or Bachelor’s degree in journalism, media production, English, or related field; or equivalent work experience and training.
  2. Excellent research, writing, and communication skills including mastery of English spelling, grammar, and punctuation.
  3. A proven background of copyediting skills with a high degree of accuracy.
  4. Demonstrated ability to perform very detail-oriented work while prioritizing and meeting deadlines; self-directed and able to work independently.
  5. Typing speed of at least 30 wpm with accuracy.
  6. Ability to listen to and transcribe audio.
  7. Computer literacy with ability to use Internet Search Engines for research and verification.
  8. Ability to sit or stand for extended periods of time, including extended workdays or work weeks when on deadline.

Preferred but not Required Qualifications

  1. Experience with Telestream CaptionMaker or MacCaption; and FCC rules for closed captions.
  2. Experience with fact checking.
  3. Strong familiarity with the practices in the Described and Captioned Media Program (DCMP) The Captioning Key.
  4. Experience with editing software, captioning software, transcription software, or stenography.
  5. Experience with video content production and/or distribution.
  6. Familiarity with the TV broadcast industry.
  7. Familiarity with timecode, video file types, and caption file types.
  8. Familiarity with Wisconsin Public Television.

We expect to pay in the low 40,000's with actual pay dependent on experience, and skills. The University of Wisconsin offers a comprehensive benefits package; for more information see: Faculty, Academic Staff & Limited Appointees.

How to Apply
For best consideration, please apply to our applicant portal by 4/29/19. If you are a current UW system employee use this link: The job number is 15422. Please submit: 1. A detailed cover letter outlining how your experience and skills relate to this position; a resume; and a list of at least four professional references with their contact information. At least one of the references must be, or have been, your supervisor.

Questions? Contact: Erin Cook, Wisconsin Public Television, 821 University Avenue, Madison, Wisconsin 53706; 608-263-0477;

Additional Information
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Employment is contingent on establishment of identity and verification of employment eligibility as required by the Immigration Reform and Control Act of 1986.

It is the policy of University of Wisconsin to provide reasonable accommodations for qualified individuals with disabilities who are employees or applicants for employment. If you require an accommodation to participate in any part of the hiring process, please contact person listed above.

As a unit within the University of Wisconsin, WPT is an Equal Employment Opportunity and Affirmative Action employer and no qualified applicant will be eliminated from consideration. WPT is committed to achieving a diverse workforce and to maintaining an atmosphere of diversity and inclusion. We want our staff and programming to reflect the rich culture and diversity of our state and actively encourage applicants from diverse backgrounds to apply.